Facebook’s Fail

The Daily Escape:

Fall at Birdseye Hollow State Forest, NY – 2013 photo by seabamirum

The NYT has a long read about Facebook (FB) called “Delay, Deny and Deflect: How Facebook’s Leaders Fought Through Crisis“. It paints a picture of a company that doesn’t know its customers, its technology or its ethics. Here is a digest of the NYT’s findings: (emphasis in all quotes by Wrongo)

In fall 2016, Mark Zuckerberg…was publicly declaring it a “crazy idea” that his company had played a role in deciding the election. But security experts at the company already knew otherwise.

They found signs as early as spring 2016 that Russian hackers were poking around the Facebook accounts of people linked to American presidential campaigns. Months later, they saw Russian-controlled accounts sharing information from hacked Democratic emails with reporters. Facebook accumulated evidence of Russian activity for over a year before executives opted to share what they knew with the public — and even their own board of directors.

The company feared Trump:

In 2015…presidential candidate Donald J. Trump called for a ban of Muslim immigrants…Facebook employees and outside critics called on the company to punish Mr. Trump. Mr. Zuckerberg considered it — asking subordinates whether Mr. Trump had violated the company’s rules and whether his account should be suspended or the post removed.

But…Mr. Zuckerberg…deferred to subordinates who warned that penalizing Mr. Trump would set off a damaging backlash among Republicans. Mr. Trump’s post remained up.

Most disturbing was FB’s disinformation and lobbying campaign:

As criticism grew over Facebook’s belated admissions of Russian influence, the company launched a lobbying campaign — overseen by Sheryl Sandberg, the company’s chief operating officer — to combat critics and shift anger toward rival tech firms.

Facebook hired Senator Mark Warner’s former chief of staff to lobby….Ms. Sandberg personally called Senator Amy Klobuchar to complain about her criticism. The company also deployed a public relations firm to push negative stories about its political critics and cast blame on companies like Google.

Those efforts included depicting the billionaire liberal donor George Soros as the force behind a broad anti-Facebook movement, and publishing stories praising Facebook and criticizing Google and Apple on a conservative news site.

But the lobbying and disinformation was dark and wrong. FB used a Republican opposition-research firm Definers Public Affairs, and its connections to the Anti-Defamation League to link the anti-FB movement to George Soros and claim that some criticism against FB was anti-Semitic.

  • A research document circulated by Definers claimed Soros was an “unacknowledged force” behind the widespread condemnation of Facebook.
  • A news site called NTK Network, an affiliate of Definers, also published articles that bashed Google and Apple for “unsavory business practices.”
  • The Times reports that while NTK Network did not obtain large audiences, its content was picked up by Breitbart.
  • FB also called on the Anti-Defamation League to flag a sign used to depict Zuckerberg as an octopus encompassing the globe as anti-Semitic.

There’s more. After The NYT, The Guardian and others published a joint investigation into how user information was used by Cambridge Analytica to profile American voters, Facebook executives tried to contain the damage. FB hired a new chief of lobbying to quell the bipartisan anger in Congress, Kevin Martin, a Bush administration veteran, and former FCC Chair.

Just before Sandberg’s Congressional testimony, Facebook’s lobbyists asked Sen. Richard Burr (R-NC), Intelligence Committee chair to limit questioning to the topic of election interference. It worked. Burr issued a stern warning to all committee members to stick to that topic.

There are three big picture take-aways from the Times article about Facebook.

First, nearly everyone in America hates the media, but without them, we wouldn’t know anything about these FB actions. We wouldn’t know that FB was willing to distribute disinformation to save its skin. So, let’s not give up on the media and journalism.

Second, America needs to learn from how Europe is fighting Google and Facebook on privacy and content, and do the same. They have created very specific rules and guidelines and have issued very expensive fines to these companies.

Third, why do these high-tech executives fail to see the big picture? Sandberg and Zuckerberg have had huge financial success, but their business is an ethical and moral failure.

The Times article shows that they value power, their egos, and their money far more than whatever good the Facebook service can deliver.

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Sunday Cartoon Blogging – April 8, 2018

Another week of news from the teacher’s strikes, to the unjustified shootings, to Trump’s tariffs, Pruitt’s condo deal and sending troops to the southern border, there was plenty of room for fun.

The GOP dilemma with the teacher’s strike:

Maybe the best poster from the March:

A too common a reason why Daddy’s gone:

Not everyone wins with Trump’s tariffs:

Pruitt was in bed with these guys before the condo deal:

The reasons why Trump wins with Evangelicals:

When he testifies, Zuck will try calling the kettle black:

Trump faces resource allocation decision:

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Sunday Cartoon Blogging – March 25, 2018

March for Our Lives  in DC – 3/24/18 NYT photo by Erin Schaff

The March for Our Lives took place yesterday. High schoolers led the rest of us, marching against America’s gun culture, and against politicians who do nearly nothing to solve the slow-moving disaster that is our government’s response to mass murders in our country.

Nobody knows where this will lead. It could be part of something big that changes our society, or it could lead to nothing. But, we can be sure that nothing can change without electing a different set of politicians.

That won’t happen unless the public gets behind the demonstrators. MLK Jr. knew this. Wrongo is sure that Emma Gonzalez, and the other activists from Stoneman Douglas know this too. We must support them, and demand that our politicians actually do something about gun violence, or lose their jobs.

On to cartoons. MLK approves:

Unlike Congress Critters, these kids seem immune to cash that comes with strings attached:

Austin TX is safe, but the bomber didn’t fit the stereotype:

John Bolton’s mustache grows even more alarming:

Facebook’s mismanagement of personal information makes Zuckerberg look bad:

GOP lost gerrymander case in PA. What’s next?

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Monday Wake Up Call – Cambridge Analytica Edition

The Daily Escape:

Massachusetts stream after March Nor’easter – 2018 photo by Karen Randall

The New York Times and The Observer each reported on Sunday about Cambridge Analytica’s use of Facebook (FB) personal information for about 50 million users. The data were acquired by an external researcher who claimed to be collecting it for academic purposes.

Those data were subsequently passed by the researcher to Cambridge Analytica (CA), who used it to help the Trump campaign develop very accurate psychographic profiles on each FB user. They also built a powerful software program to influence choices at the ballot box, targeting them with personalized political messages. CA then helped create websites and FB posts specifically designed to appeal to those users who followed the information, and then the most effective messages were used to either get them to vote, or to stay home.

The Observer said that the 50 million profiles represented about a quarter of potential US voters.

Cambridge Analytica was at the time, managed by Steve Bannon, and remains owned and financed by Robert Mercer. In June 2016, the Trump campaign hired Cambridge Analytica to take over its data operations. The WSJ reported on Friday that Robert Mueller has requested that Cambridge Analytica turn over internal documents as part of its investigation.

Some detail on the FB data: In 2015, a University of Cambridge researcher Aleksandr Kogan harvested data on millions of Americans by getting them to use his FB research app, “thisisyourdigitallife,” which offered a personality prediction, and was billed on FB as “a research app used by psychologists.”

Kogan then passed the data to Christopher Wylie of Eunoia Technologies, who used the personal information to create psychological and political profiles, and then target them with political ads designed to work with their particular psychological makeup.

We know about this because Wylie just came forward to the Observer, which broke the story. The Observer reports that Wylie: (edits and brackets by Wrongo)

Was the gay Canadian vegan who somehow ended up creating ‘Steve Bannon’s psychological warfare mindfuck tool’… [And they quote him saying] we ‘broke’ Facebook…

Cambridge Analytica also was used in the Brexit election campaign on the side of the “Leave” faction. And, The Hill reports that CA met with the Russian oil firm, Lukoil, three times in 2014 and 2015. Lukoil was apparently interested in how data could be used to target US voters.

When this story broke, Facebook banned Cambridge Analytica from advertising on its platform. But, The Guardian reports that Facebook had known about this misuse of its data for two years, doing nothing about it. Facebook acknowledges that the data were obtained legally, but that this use violates its policies

Until now, Wrongo has been agnostic about foreign meddling in the 2016 election. But finally, this may be where the Mueller investigation is heading: Collaboration by the Trump campaign (through Cambridge Analytica) and Russian operatives on the development and deployment of these robustly targeted digital advertisements. This becomes clearer since the Guardian reports that Kogan, the data gatherer, was also working for a St. Petersburg university while he was working for Cambridge and running his app. The Guardian also implies that he had funding from the Russian government.

This is at the center of everything. Russia, Facebook, Trump, Mercer, Bannon, Brexit. All of these threads run through Cambridge Analytica.

And we shouldn’t ignore FB’s culpability. They contracted with the app developer. They transferred large amounts of data to Kogan for specific purposes. FB had the opportunity and obligation to oversee and enforce that contract, and they seem to have failed to do so.

If this happened only in the US, we might not have even heard about it. Luckily for the American public, part of this arrangement appears to be subject to EU data protection rules, so more of the story will come out.

This shows why the US badly needs a data privacy and data protection regime similar to Europe’s.

It’s time to WAKE UP America! We have to get sharp! We need to dig deeper. To go beyond headlines, and develop a real understanding of the issues confronting our Republic.

Otherwise, we can be bullshitted or manipulated, and our democracy will be lost.

To help you wake up, here is English singer, Lily Allen doing her 2009 song “The Fear”:

Sample Lyrics:

I don’t know what’s right and what’s real anymore

And I don’t know how I’m meant to feel anymore

And when do you think it will all become clear?

‘Cause I’m being taken over by the fear

Those who read the Wrongologist in email can view the video here.

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